Booking

A minimum of 50% of total booking cost is the mandatory deposit collected during the time of booking.
The Balance 50% is collected over check in at the hotel.

Cancellation

For all months other than December & January – 70% of Deposit will be refunded for cancellations made 2 months before the date of arrival. 60% refund of deposit will be made for cancellations made 1 month before the date of arrival. 50% refund will be made for cancellation made 15 days before the date of arrival.

​

Peak Season Cancellation: No refund of deposit can be given for December and January Due to the Peak Season rush and room demand/availability.

​

Short Notice Cancellation: No refund of deposit for cancellations made less than 10 days Before date of arrival.

 

Special Circumstances: In the event of unforeseen circumstances or emergencies, we encourage you to contact our reservations team. While our general policy is a strict no-refund, we may evaluate situations on a case-by-case basis and consider providing a credit for future stays.

 

Other Deposits: Deposits for arranging local tour packages, adventurous sports activities, local transportation, Scooty – motor bike – car rentals, meet & assist etc. will not be refunded against cancellation received on or before 10 days of activity.

 

We will not give a refund on a saver or sale room rate booking and/or extras purchased with the booking.

 

We will only make refunds to the payment account that you used to make the Booking. We will normally credit refunds to your account within 10 days. Refunds will be made after deducting the necessary bank charges

Changing your Booking

Amendments to your reservations may be possible if requested 2 months in advance. Requests made less than 2 months in advance are subject to availability.
​

Questions

If you have any questions in relation to your Booking or these policies please click on the 'contact us' link, or email us at varkalamarine@gmail.com, and we will respond to you as quickly as we can, normally within 2 working days. We look forward to welcoming you to Varkala Marine Palace and ensuring your stay is memorable.